Prague airport transfer, Prague taxi & transfers

Prague airport taxi & transfers

We accept all major Credit Cards:

FAQ

Where will our driver be waiting for us at the Prague airport?

Our driver will be awaiting you inside of arrival Terminal - EXIT D. It is easy: when you get your luggage, just continue to the public area of arrival Terminal and then you will see the driver with the PLACARD BEARING your name on it.

Where your vehicles are parked?

Our cars are parked in the second line in front of arrival hall.
Unfortunately, our cars can stay there only 15 minutes. If you will not see your driver at the arrival hall, it is 100% sure, that he had to move his car. Please give him 5 minutes to do it and then he will meet you at arrival hall - EXIT D.

How long does it take from Prague airport to the city centre?

The journey from Prague airport to the city centre usually takes around 25 minutes by car and up to 40 minutes if there is heavy traffic.

What are your hours of operation?

We operate our Prague transport services 24 hours a day, 7 days a week and 365 days a year, including all public holidays.

Are your prices per person or per vehicle?

Our prices for private transfers are quoted per vehicle and not per person.

Do I need to pay in CZK currency?

It is welcome, but we also accept pounds sterling (GBP), US Dollars, or Euros.

Should I tip the driver?

If you are happy with the service you receive, it’s customary to tip your driver between 5% and 15% of your total charge. This is entirely at your discretion. Even a very small tip will be much appreciated by your driver.

Can I have a receipt?

Yes, your driver will be able to provide you with a receipt. If you are travelling on business and need a tax invoice, please let us know in advance.

How can I pay for the transfer service?

You can pay cash directly to the driver after the service.You can also pay with credit card ( 5% bank fee ) or via bank transfer, Paypal and invoice in advance.

Do you guarantee money back, compensation or refunds?

Yes.we will refund you in full. If there is no driver waiting for you at the airport once you arrive, please contact us as soon as possible so that we can find out why and get an alternative driver to you immediately.

Do you have insurance?

24ATP and its suppliers have full public liability insurance in the case of accidents. We do, however, recommend that you have a travel insurance policy that is valid for the duration of your trip.

What is your smoking policy?

All our vehicles are non-smoking.

What if I have huge or extra large luggage?

Generally, we don’t charge for extra large luggage. However, if you will have extra large luggage on your trip, please let us know in advance so that we can send a larger car if necessary.

I have a special request. How do I inform you?

If you need a special Prague transport service such as a car with a baby chair, extra space for a pushchair, or are travelling with disabled passengers, please make a note of this when you make your train or airport transfer booking.

I did not receive any confirmation. What should I do?

In this case it is important to write us by mail or call us. After you have booked a transfer via internet request form, expect confirmation in 4 hours. Hence you receive your confirmation, we always appreciate when you let us know about that.